Dive in: GoDaddy Smart Terminal Flex articles
Here's a list of all Help articles for the GoDaddy Smart Terminal Flex. Use it as your guide to learn more about getting the most from your smart terminal.
| Click to jump to each section | ||
|---|---|---|
Get started with the Smart Terminal Flex | Using the Smart Terminal Flex | |
Smart Terminal App Center | Orders, payments and transactions | |
Connect accessories | Troubleshoot the Smart Terminal Flex | |
Replace hardware and accessories | ||
Get started with the Smart Terminal Flex
Learn how to order, set up and connect your smart terminal. (Back to top)
- What is GoDaddy Payments?
- Get started with the GoDaddy Smart Terminal Flex
- GoDaddy Smart Terminal Flex onboarding guide
- What’s included with my GoDaddy Smart Terminal Flex?
- Connect my GoDaddy smart terminal to a Wi-Fi connection
- Connect the GoDaddy Smart Terminal Flex to a mobile network
- What devices are available with GoDaddy Payments?
- Order a GoDaddy Payments POS device
- Hardware manuals and Quick Start guides
- Statement of Support – GoDaddy Payments
- GoDaddy smart terminal OS release notes
- GoDaddy smart terminal Catalog app release notes
- GoDaddy smart terminal Register app release notes
Using the Smart Terminal Flex
Set up your product catalog, manage users, and customize your smart terminal settings. (Back to top)
- Add products to the product catalog
- Sync your online store inventory with your GoDaddy smart terminal
- Manage inventory on your GoDaddy smart terminal
- What native apps are available on my GoDaddy smart terminal?
- Change the GoDaddy smart terminal passcode
- Add or remove POS device users
- Change users on my GoDaddy smart terminal
- Change your device name or catalog
- Customize my GoDaddy smart terminal screen
- Adjust the settings on a GoDaddy smart terminal
- Change the GoDaddy smart terminal language
- What are the MID and TID and where can I find them?
- Assign POS device roles and permissions
- Turn on or reboot my GoDaddy smart terminal
- What native apps are available on my GoDaddy smart terminal?
- Tips for using the product catalog
- Create and apply taxes
- Create and apply discounts
- Create and apply product fees
- How long is the battery life for my GoDaddy smart terminal?
Smart Terminal App Center
Customize your smart terminal with 3rd party apps to support your business. (Back to top)
- What is the App Center?
- What apps are available for my GoDaddy smart terminal?
- Subscribe to a GoDaddy smart terminal app
- Cancel a GoDaddy smart terminal app subscription
- Add a payment method in the App Center
- App Center billing questions
Orders, payments and transactions
Process orders and payments, manage your payouts, review transaction reports, and learn how to handle refunds and chargebacks. (Back to top)
- Process transactions with GoDaddy smart terminals
- Create an order on a GoDaddy smart terminal
- Process a pickup order on a GoDaddy smart terminal
- Process a local delivery order on a GoDaddy smart terminal
- View my GoDaddy Payments orders
- View my transactions
- View my payouts
- Why are my payouts on hold or delayed?
- Issue a refund to my customer
- What are chargebacks and how do I dispute them?
- What does this transaction status mean?
- Resend or reprint a receipt
- Adjust tip settings for GoDaddy Payments
- Add customer tips to transactions
- Resend or reprint a receipt
Troubleshoot the Smart Terminal Flex
Get help with power problems, connectivity issues, blank or unresponsive screen, physical damage and more. (Back to top)
- My GoDaddy Smart Terminal Flex isn't powering on
- My GoDaddy Smart Terminal Flex won't read cards
- Why is my customer’s credit card declined?
- Troubleshoot Wi-Fi connectivity
- A pickup or local delivery order isn’t appearing on a GoDaddy smart terminal
- My GoDaddy Smart Terminal Flex screen is blank
- Physical damage to the hardware
- Problems with the GoDaddy Smart Terminal Flex printer
- Send an error report to customer support
Connect accessories
Learn how to connect accessories for the smart terminal, like a printer and cash drawer. (Back to top)
- Which printers and accessories can I use with the GoDaddy smart terminal?
- Order printer paper rolls and other accessories
- Connect a printer to a GoDaddy smart terminal
- Load a roll of printer paper
- Connect an accessory to a GoDaddy smart terminal
- Disable the GoDaddy smart terminal printer
Replace hardware and accessories
Learn how to exchange or return your device, order replacement items, and review hardware warranty info. (Back to top)
