Resend or reprint a receipt
If a customer needs another copy of a previous receipt, you can reprint or resend a digital copy from your GoDaddy smart terminal or from the dashboard in your web browser.
Note: Receipts for orders processed through the mobile app can be resent through the web browser.
- Go to the Dashboard where you manage your Payments account (use your GoDaddy username and password).
- Select Transactions.
- Select the transaction in the list, then select Send Receipt.
- Enter the customer's email address and select Send to email them a receipt.
Resend or reprint a receipt from any transaction through the smart terminal. You can also quickly locate and reprint just the receipt from the most recent transaction.
Resend or reprint a receipt
- From the smart terminal home screen, tap the Orders app.
- Use the filter or search fields to locate the order in your history.
- Find the order in the list and tap it.
- Tap
Options, and then tap View Transaction. - Tap the order again, and then tap Receipt.
- Print receipt: Print a new paper copy of the receipt.
- Email: Enter the customer’s email address and tap Send to email them a receipt.
- Send Text: Enter the customer’s phone number and tap Send to send an SMS message with a link to their receipt.
Reprint the most recent receipt
Note: You can quickly reprint the receipt for the last transaction in the Terminal app by going to Terminal, then More options, and then Print last receipt.
- From the smart terminal home screen, tap the Register app.
- Tap
More options and tap one of the options:
- Print last order receipt will print out a copy of the last order receipt with order ID, order number, order status and payment status.
- Print last item receipt gives you a more detailed itemized receipt of the last order.
- Print last customer receipt prints a copy of the last receipt with the transaction ID, order ID, order number and whether the order was paid with cash or charged to a card.
More info
- Leave a lasting impression by customizing your store receipts.
- Load a roll of printer paper into the smart terminal printer.
