Dive in: GoDaddy Poynt Smart Terminal articles
Here's a list of all Help articles for the GoDaddy Poynt Smart Terminal. Use it as your guide to learn more about getting the most from your GoDaddy Poynt Smart Terminal.
| Click to jump to each section | ||
|---|---|---|
Get started with the GoDaddy Poynt Smart Terminal | Using the GoDaddy Poynt Smart Terminal | |
GoDaddy Poynt Smart Terminal App Center | Orders, payments and transactions | |
Connect accessories | Troubleshoot the GoDaddy Poynt Smart Terminal | |
Replace hardware and accessories | ||
Get started with the GoDaddy Poynt Smart Terminal
Learn how to order, set up and connect your GoDaddy Poynt Smart Terminal. (Back to top)
- What is GoDaddy Payments?
- Get started with the GoDaddy Poynt Smart Terminal
- GoDaddy Poynt Smart Terminal onboarding guide
- What's included with my GoDaddy Poynt Smart Terminal?
- Connect my GoDaddy smart terminal to a Wi-Fi connection
- Connect the GoDaddy Poynt Smart Terminal to a mobile network
- Install a SIM card into your GoDaddy Poynt Smart Terminal
- What devices are available with GoDaddy Payments?
- Order a GoDaddy Payments POS device
- Comparing the V2.0 and V3.0 GoDaddy Poynt Smart Terminal
- Hardware manuals and Quick Start guides
- Statement of Support – GoDaddy Payments
- GoDaddy smart terminal OS release notes
- GoDaddy smart terminal Catalog app release notes
- GoDaddy smart terminal Register app release notes
Using the GoDaddy Poynt Smart Terminal
Set up your product catalog, manage users, and customize your GoDaddy Poynt Smart Terminal settings. (Back to top)
- Create a product catalog
- Add products to the product catalog
- Sync your online store inventory with your GoDaddy smart terminal
- Manage inventory on your GoDaddy smart terminal
- What native apps are available on my GoDaddy smart terminal?
- Change the GoDaddy smart terminal passcode
- Add or remove POS device users
- Change users on my GoDaddy smart terminal
- Change your device name or catalog
- Customize my GoDaddy smart terminal screen
- Adjust the settings on a GoDaddy smart terminal
- What are the MID and TID and where can I find them?
- Assign POS device roles and permissions
- Turn on or reboot my GoDaddy smart terminal
- Tips for using the product catalog
- Create and apply taxes
- Create and apply discounts
- Create and apply product fees
- Change the GoDaddy smart terminal language
- Understand the icons on your GoDaddy Poynt Smart Terminal
- How long is the battery life for my GoDaddy smart terminal?
- What do the cameras on the GoDaddy Poynt Smart Terminal do?
- Clean and disinfect the GoDaddy Poynt Smart Terminal
- GoDaddy Poynt Smart Terminal safety and handling info
GoDaddy Poynt Smart Terminal App Center
Customize your Smart Terminal with 3rd party apps to support your business. (Back to top)
- What is the App Center?
- What apps are available for my GoDaddy smart terminal?
- Subscribe to a GoDaddy smart terminal app
- Cancel a GoDaddy smart terminal app subscription
- Add a payment method in the App Center
- App Center billing questions
Orders, payments and transactions
Process orders and payments, manage your payouts, review transaction reports, and learn how to handle refunds and chargebacks. (Back to top)
- Process transactions with GoDaddy smart terminals
- Create an order on a GoDaddy smart terminal
- Process a pickup order on a GoDaddy smart terminal
- Process a local delivery order on a GoDaddy smart terminal
- Set up favorites on your POS device
- Search for products on your POS device
- Customize the product grid on my POS device
- View my GoDaddy Payments orders
- View my transactions
- View my payouts
- Why are my payouts on hold or delayed?
- Issue a refund to my customer
- What are chargebacks and how do I dispute them?
- What does this transaction status mean?
- Resend or reprint a receipt
- Adjust tip settings for GoDaddy Payments
- Add customer tips to transactions
Troubleshoot the GoDaddy Poynt Smart Terminal
Get help with power problems, connectivity issues, blank or unresponsive screen, physical damage and more. (Back to top)
- My GoDaddy Poynt Smart Terminal isn't powering on
- My GoDaddy Poynt Smart Terminal won't read cards
- Why is my customer’s credit card declined?
- Troubleshoot Wi-Fi connectivity
- A pickup or local delivery order isn’t appearing on a GoDaddy smart terminal
- My GoDaddy Poynt Smart Terminal screen is blank
- Physical damage to the hardware
- Problems with the GoDaddy Poynt Smart Terminal printer
- Send an error report to customer support
Connect accessories
Learn how to connect accessories for the GoDaddy Poynt Smart Terminal, like a printer and cash drawer. (Back to top)
- Which printers and accessories can I use with the GoDaddy smart terminal?
- What is Shop POS Hardware?
- Connect a printer to a GoDaddy smart terminal
- Load a roll of printer paper
- Connect an accessory to a GoDaddy smart terminal
- Can I use a stylus with the GoDaddy Poynt Smart Terminal?
- Disable the GoDaddy smart terminal printer
Replace hardware and accessories
Learn how to exchange or return your device, order replacement items, and review hardware warranty info. (Back to top)
