Dive in: GoDaddy Poynt Card Reader articles
Here's a list of all Help articles for the GoDaddy Poynt Card Reader. Use it as your guide to learn more about getting the most from your device.
Click to jump to each section | ||
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Get started with the Card Reader | Troubleshoot the Card Reader | |
Using the Card Reader | Replace hardware and accessories | |
Orders, payments and transactions |
Get started with the Card Reader
Learn how to order, set up and connect your Card Reader. (Back to top)
- Get started with the GoDaddy Poynt Card Reader
- What's included with my GoDaddy Poynt Card Reader?
- What devices are available with GoDaddy Payments?
- Order a GoDaddy Payments POS device
- Hardware manuals and Quick Start guides
- Statement of Support – GoDaddy Payments
Using the Card Reader
Sync with the GoDaddy mobile app, learn what the LED lights mean and manage the devices in your account. (Back to top)
- Change your device name or catalog
- View or change the paired GoDaddy Poynt Card Reader
- Download the GoDaddy mobile app
- What do the GoDaddy Poynt Card Reader lights and sounds mean?
Orders, payments and transactions
Process orders and payments, manage your payouts, review transaction reports, and learn how to handle refunds and chargebacks. (Back to top)
- Add products to the product catalog
- Create an order in the GoDaddy mobile app
- Process a transaction with the GoDaddy mobile app
- Process a credit card transaction with the GoDaddy Poynt Card Reader
- Accept payments with Tap to Pay on iPhone
- Accept payments with Tap to Pay on Android
- Learn about Tap to Pay on Android
- Using pay links in the mobile app
- View my GoDaddy Payments orders
- View my transactions
- View my payouts
- Adjust tip settings for GoDaddy Payments
- Why are my payouts on hold or delayed?
- Issue a refund to my customer
- What are chargebacks and how do I dispute them?
- An order isn’t appearing in the mobile app
Troubleshoot the Card Reader
Get help with power problems, sync issues, card reader errors, physical damage and more. (Back to top)
- My GoDaddy Poynt Card Reader isn't powering on
- My GoDaddy Poynt Card Reader won’t read cards
- Why is my customer’s credit card declined?
- My GoDaddy Poynt Card Reader won't connect to my mobile device
- Physical damage to the hardware
Replace hardware and accessories
Learn how to exchange or return your device, order replacement items, and review hardware warranty info. (Back to top)