GoDaddy Help

Add or remove GoDaddy Payments web users

Adding employees as web users allows them to sign in and access specific features (like reporting or the product catalog) in your GoDaddy Payments dashboard without giving them access to everything in your GoDaddy or GoDaddy Payments account. You can add as many web users as you like and remove them whenever you need to.

Web user roles can also be used to sell in person with the GoDaddy mobile app. Your employees can download the app, sign in with the user role you’ve assigned to them and process transactions directly through their mobile device – no additional hardware required.

Note: Web user roles are separate from device user roles, which allow employees to sign in and perform tasks on a GoDaddy smart terminal. A Point of Sale Plus or Invoicing and Pay Links Plus plan is required for web user roles.
Note: If the user needs access to a POS device (like a GoDaddy smart terminal), add them as a device user as well.
  1. Sign in to your GoDaddy Payments Dashboard (use your GoDaddy username and password).
  2. From the left-nav, select Users (under Settings).
  3. Select Invite User.
  4. Enter the user’s Name and Email address.
  5. Under User Role, select Employee, Manager, Admin or a custom role that you've created. (Learn more about these roles.)
  6. Select Send invitation.
  7. Have the user complete the following steps to complete setup:
    1. Select Accept Access in the email invitation when they receive it.
    2. Follow the onscreen prompts to create or sign in to their GoDaddy account.
    3. Visit the GoDaddy Payments Dashboard. They’ll now have access to all permitted features.
  8. When setup is complete, their status will change to Active in your settings. If you need to make changes to their info in the future, select CH More icon More next to their name and then select Edit user details. You can update their name and user role whenever you need to.
Note: If the user needs to be removed from a POS device (like a GoDaddy smart terminal), remove them from the device as well.
  1. Sign in to your GoDaddy Payments Dashboard (use your GoDaddy username and password).
  2. From the left-nav, select Users (under Settings).
  3. Select CH More icon More next to the user you want to remove.
  4. Select Delete User, then select Delete to confirm.

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