Applies to: Account Management, Airo™, Airo AI Builder

GoDaddy Help

Statement of Support – Airo, Airo AI Builder, and Airo Plus

Please review the full Statement of Support to learn more about available support for additional products and services and the Airo Use Policy for more details on what Airo can do for you.

Use the links below to find out more about a specific service.

GoDaddy Airo and Airo Plus

Supported:

  • Purchasing/renewing GoDaddy Airo products
  • Explaining Airo benefits and features
  • Explaining each card in Airo carousel
  • Helping set up email address
  • Explaining AI generation process
  • Helping generate Coming Soon page
  • Upgrading plans to unlock restricted features
  • Explaining how to download and apply assets to website

Not Supported:

  • Creating social posts
  • Setting up/creating LLC
  • Customizing/creating AI logo
  • Customizing/creating AI images
  • Setting up Advanced Site Optimizer
  • Utilizing and/or setting up Marketing Consultant tool on customer's behalf
  • Troubleshooting network connections
  • Adding third-party applications to Airo experience
  • Selecting social media handle

Airo AI Builder

Supported:

  • Purchasing or renewing Airo AI Builder
  • Explaining Airo AI Builder pricing and credits
  • Explaining Airo AI Builder features and benefits
  • Explaining how to use Airo AI Builder
  • Explaining how to use prompts to customize your Airo AI Builder app or website
  • Explaining how to preview your Airo AI Builder app or website
  • Explaining how to publish your Airo AI Builder app or website
  • Making your domain name work with Airo AI Builder (paid)

Not Supported:

  • Adding content to your website (copy, images, video)
  • Customizing images (quality, color, size, aspect ratio)
  • Customizing Airo AI Builder templates
  • Adding custom code (HTML, JavaScript, CSS) to your website
  • Getting ranked on search engines
  • Uploading files to your app or website
  • Troubleshooting network connections
  • Adding third-party applications to Airo AI Builder
  • Assessing, guaranteeing or ensuring compliance with specialized security, privacy, accessibility, licensing or other regulatory standards and requirements

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