Resend the request to manage your client's products in The Hub
If you previously sent a request to your client to manage their products through your Hub account, but they never accepted, you can always resend the request without setting them up as a client again.
- Log in to The Hub.
- From the left-hand menu, select Clients then select Client List.
- Select your client’s name from the list.
- Below the client's name, select Details and confirm the client’s email address is correct.
- Below the client's name, select Products.
- Select Resend Request.
- Select the level of access you want to request:
- Manage Products: Access and manage the client's products.
- Manage Products & Purchase: Access and manage the customer's existing products, as well as purchase products using the payment method currently set up in the account.
- Select Save.