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Create and edit inbox rules in Outlook on the web

Use inbox rules to automatically perform actions on incoming email, like moving them to a specific folder or changing the importance level of individual messages. Rules allow you to organize, direct and clean up your messages without having to manually move them.

Create a rule

  1. Sign in to Outlook on the web. Use your Microsoft 365 email address and password (your GoDaddy username and password won't work here).
  2. In the upper-right corner, select The settings gear button. Settings.
  3. Select Mail, and then Rules.
    The settings menu showing Mail on the left and Rules selected to the right.
  4. Select + Add a new rule.
  5. Enter a name for the rule. Use a title that will help you easily identify what the rule does.
  6. Select a condition that will trigger the rule to run. For example, run the rule on all messages, or messages from a specific date or sender.
  7. Select an action that will occur when the rule is triggered. For example, when the rule is run, it'll forward the message, mark it as read or move it to another folder.
    Note: Depending on the type of rule you're setting up, you might be able to add exceptions and additional conditions.
  8. Next to Stop processing more rules, select the checkbox if you do not want any other rules to run after this one. Any subsequent rules will be ignored, even if they apply to the message.

    Example: If you have a rule that moves any email messages from your boss to a folder and a rule that deletes any messages with an attachment, you might not want messages from your boss with attachments to be moved and deleted.

  9. Select Save.
    An example of a rule with the Save button highlighted.

Edit and run existing rules

  1. Sign in to Outlook on the web. Use your Microsoft 365 email address and password (your GoDaddy username and password won't work here).
  2. In the top right corner, select The settings gear button. Settings.
  3. Select Mail, and then Rules.
  4. Find the rule that you want to edit or run.
    An example of a rule with all of the above actions shown next to it.
  5. Next to the rule, you can:
    • The toggle shown next to an inbox rule. Disable or enable rule: Switch the toggle to turn the rule off or on.
    • The play button shown next to an inbox rule. Run rule now: Apply your rule to all relevant messages.
    • The pencil or edit icon shown next to an inbox rule. Edit rule: Change the name, condition or action of the rule.
    • The trash or delete icon shown next to an inbox rule. Delete rule: Delete the rule so it no longer applies to incoming messages.

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