Change or delete my multi-factor authentication method
After adding a multi-factor authentication (MFA) sign-in method, you can delete it or change which one is used as your default. In case you lose your device, we recommend always having at least 2 methods set up.
Note: This article is for users who can sign in to their account. If you can't sign in to your account, an admin can reset your MFA and clear your methods instead.
- Go to your Security info page. Use your Microsoft 365 email address and password (your GoDaddy username and password won't work here).
- If you have a sign-in method (like the Microsoft Authenticator app or your phone number), use it to verify your identity.
Change your default sign-in method
- Next to Default sign-in method, select either Change or Set a default sign-in method, depending on what you see.
- Choose your preferred sign-in method, and then select Confirm. You'll see a confirmation that your default sign-in method was changed.
If you don't have a default sign-in method set up, you'll see Set a default sign-in method instead. Follow the steps to set up a sign-in method.
Delete a sign-in method
- Next to the method you'd like to remove, select Delete.
- To confirm your decision, select Ok. You'll see a confirmation that the sign-in method was deleted. If you don't have any other methods set up, add a new one.
Related steps
- Set up my multi-factor authentication method
- If you ever lose access to your device, an admin can reset your MFA sign-in method.
More info
- If you're trying to manage your GoDaddy account, you can change the number for 2-step verification.
- Find out more about managing users' authentication methods as an admin from Microsoft.
