Microsoft 365 from GoDaddy

Microsoft 365 from GoDaddy Help

Block or unblock senders in Outlook

Classify messages from a particular email address or domain as spam, by adding them to the blocked sender list. Alternatively, to stop messages from being moved to your Junk Email folder, add the email address or domain to a list of safe senders.

Select the appropriate tab based on the email platform you're using.

Block and unblock senders and domains

  1. Sign in to Outlook on the web. Use your Microsoft 365 email address and password (your GoDaddy username and password won't work here).
  2. In the upper-right corner, select Settings gear button Settings.
  3. Select Junk email.
    Select mail and then Junk email
  4. To block the sender, select Blocked senders and domains, and then + Add blocked sender. Or, to identify the sender as safe, under Safe senders and domains, select + Add safe sender.
  5. Enter the email address or domain, and then select OK.
    6. Note: You can have up to 10,000 email addresses or domains as blocked or safe senders. Using domains instead of email addresses can help reduce the list.
  6. In the lower-right corner, select Save.

Come back here anytime to edit pencil button edit or remove sender trash can button delete blocked or safe senders.

There are now 2 versions of Outlook for Windows: new Outlook and classic Outlook. Before continuing to the steps below, check which version you’re using.

New Outlook

If the steps in this section don't work, you might not be using new Outlook yet. Try the steps in the Classic Outlook section instead.

Required: To use new Outlook for Windows, it must be activated with a Work or school account licensed for Office desktop apps. (For Microsoft 365 from GoDaddy plans, it must be a Business Professional or higher plan. However, the license can be provided by any Work or school account.)

Upon activation, you can add additional email plans, such as Email Essentials, Email Plus, or Online Business Essentials.
  1. Open Outlook.
  2. In the upper-right corner, select Settings gear button Settings.
  3. Select Junk email.
    Select mail and then Junk email
  4. To block the sender, select Blocked senders and domains, and then + Add blocked sender. Or, to identify the sender as safe, under Safe senders and domains, select + Add safe sender.
  5. Enter the email address or domain, and then select OK.
    6. Note: You can have up to 10,000 email addresses or domains as blocked or safe senders. Using domains instead of email addresses can help reduce the list.
  6. In the lower-right corner, select Save.

Come back here anytime to edit pencil button edit or remove sender trash can button delete blocked or safe senders.

Back to top

Classic Outlook

If the steps in this section don't work, you might not be using classic Outlook. Try the steps in the New Outlook section instead.

  1. Open Outlook.
  2. Determine whether you're using the Classic or Simplified ribbon.
    • If you're using the Classic ribbon: Select Select Block person with circle Junk, and then Junk E-mail Options.
      Select Junk and then Junk E-Mail Options
    • If you're using the Simplified ribbon: Select More commands, 3 dots More commands, then Select Block person with circle Block, and then Junk E-mail Options.
      Select block and then Junk E-Mail Options
  3. To block the sender, under Blocked Senders, select Add. Or, to identify the sender as safe, under Safe Senders, select Add.
  4. Enter the email address or domain, and then select OK.
    5. Note: You can have up to 10,000 email addresses or domains as blocked or safe senders. Using domains instead of email addresses can help reduce the list.
  5. Select Apply, and then OK.

Come back here anytime to edit or remove blocked or safe senders.

Back to top

  1. Open Outlook.
  2. Select Tools, select Junk Email Preferences.
  3. Under Blocked Senders and Domains, to add a blocked sender, select + (plus), and then enter an email address. Or, to remove a blocked sender, select an email address or domain, and then – (minus).
    Select block and then Junk E-Mail Options
Note: You can have up to 10,000 email addresses or domains as blocked or safe senders. Using domains instead of email addresses can help reduce the list.

Come back here anytime to add or remove blocked or safe senders.

Related step

More info

Share this article