Applies to: Account Management

Account Management Help

Change my subscription payment method

Whether you have auto-renew enabled or you manually renew your products, you can change the designated payment method for your products.

  1. Go to your Renewals and Billing page and select Manage Subscriptions.
  2. Select the product with the payment method you want to change, and then select the payment method account number.
    select payment account number
  3. Below Payment Methods, select a different payment method from the list.
    select payment account number
    • If you need to add an additional payment method to your account, select Add New Card, enter the card information and then select Save.
  4. Select Save Payment Method.
Note: For products that are set to auto-renew: If the selected payment method can't be charged at billing time, we may try another payment method that has been successfully used before.

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